Operating systems for critical infrastructure
Network Operations · ITSM Governance · Automation · Observability — I build calm, reliable operating systems for multi-entity environments.
OPS SYSTEMS LAYER
Engineered systems that turn operations into control
A calm architecture: signals in, decisions out — with traceability, repeatability, and governance.
Safran — Pilot of Network Operations — Group IT
Govern and improve Group Network Operations across multiple entities, ensuring quality, compliance, and predictable service delivery across network and perimeter security services.
- Oversee operations and support activities; ensure delivery quality and SLA adherence.
- Keep operational referentials, KB, assets, and decision trees up to date after interventions.
- Act as point of contact for standard/catalog changes and cross-domain coordination.
- Serve as focal point during major incidents: crisis setup, tracking, synthesis, and reporting.
- Analyze demand and operational activity; coach teams on Incident/Change/Problem discipline.
- Python automation for reporting, evidence packaging, and readable governance artifacts.
- Power BI operational intelligence: KPIs, trends, and executive-friendly views.
- Centreon/Grafana extraction + visualization pipelines for consistent reporting.
- Python-generated Confluence release notes and structured release communication.
AUTOMATION ARCHITECTURE
Release Intelligence Pipeline
Turns operational signals into executive-ready artifacts — with traceability and archiving.
AUTOMATION ARCHITECTURE
Release Intelligence Pipeline
Turns operational signals into executive-ready artifacts — with traceability and archiving.
Hover a module to highlight the path. Use the selector to explore different operational scenarios.
EXECUTIVE PROOF
Case studies that show outcomes — not just features
Each case is structured as Before → Intervention → After, with governance and measurable impact.
- •Updates assembled manually from multiple tools
- •Inconsistent format across teams
- •Hard to trace what changed and why
- •Built a deterministic pipeline: extract → normalize → synthesize
- •Automated chart exports and packaging into PPT-ready assets
- •Added naming conventions + retention for compliance
- •One trusted narrative for leaders (stable every run)
- •Faster readiness decisions; fewer late surprises
- •Evidence and artifacts reusable for audits
Operational Philosophy
- 01RESILIENCEACTIVEDesign for bounded failure: detect early, contain fast, recover predictably.
- 02SIGNALACTIVEMake decisions from signals, not stories: observability with accountable ownership.
- 03EVIDENCEACTIVETurn operations into evidence: traceable changes, repeatable outcomes, audit-ready by default.