Paris, France

Operating systems for critical infrastructure

Network Operations · ITSM Governance · Automation · Observability — I build calm, reliable operating systems for multi-entity environments.

Telemetry
Mission-critical systems aren’t explained — they’re proven.
READINESS
Operating posture for critical infrastructure.
Calm · Governed · Evidence-led
Reliability at scaleMulti-entity execution
Reliability is built — then measured.

OPS SYSTEMS LAYER

Engineered systems that turn operations into control

A calm architecture: signals in, decisions out — with traceability, repeatability, and governance.

MODULE 01
Observability Layer
Telemetry, availability, and SLO health across services.
GrafanaCentreonSLOs
SIGNAL → OUTPUT
SignalReal-time + trend
OutputDecision-ready views
MODULE 02
ITSM & Workflow
Incident, change, and request execution with traceability.
ServiceNowGovernanceCAB/Change
SIGNAL → OUTPUT
SignalTickets + SLAs
OutputControlled delivery
MODULE 03
Delivery Intelligence
From raw work to executive synthesis and release readiness.
JiraKPIsNarrative
SIGNAL → OUTPUT
SignalWorkstream status
OutputOne trusted story
MODULE 04
Automation Fabric
Python pipelines that package artifacts and reduce friction.
PythonAPIsExport → PNG → PPT
SIGNAL → OUTPUT
SignalRepeatable runs
OutputLess manual ops
MODULE 05
Compliance & Evidence
Retention, audit bundles, deterministic evidence packaging.
TraceabilityRetentionAudit
SIGNAL → OUTPUT
SignalProof on demand
OutputAudit confidence
MODULE 06
Operational Leadership
Clear comms, calm coordination, measurable service outcomes.
StakeholdersRunbooksRCA
SIGNAL → OUTPUT
SignalHigh-stakes events
OutputPredictable control
Current Mission

Safran — Pilot of Network Operations — Group IT

MISSION SNAPSHOT

Govern and improve Group Network Operations across multiple entities, ensuring quality, compliance, and predictable service delivery across network and perimeter security services.

SYSTEMS RESPONSIBILITY
  • Oversee operations and support activities; ensure delivery quality and SLA adherence.
  • Keep operational referentials, KB, assets, and decision trees up to date after interventions.
  • Act as point of contact for standard/catalog changes and cross-domain coordination.
  • Serve as focal point during major incidents: crisis setup, tracking, synthesis, and reporting.
  • Analyze demand and operational activity; coach teams on Incident/Change/Problem discipline.
EXECUTIVE SIGNAL
Calm operations. Measurable outcomes. Governance built-in.
Automation & Engineering Leverage
A predictable system beats heroic effort — especially at scale.
  • Python automation for reporting, evidence packaging, and readable governance artifacts.
  • Power BI operational intelligence: KPIs, trends, and executive-friendly views.
  • Centreon/Grafana extraction + visualization pipelines for consistent reporting.
  • Python-generated Confluence release notes and structured release communication.
CONTROL MODE
Automation • Traceability • Repeatability

AUTOMATION ARCHITECTURE

Release Intelligence Pipeline

Turns operational signals into executive-ready artifacts — with traceability and archiving.

SYSTEM FLOW
PHASE 1/6
Tap a node to jump. Swipe left/right to advance.
STEP 1 · INPUT
Telemetry Intake
Centreon • Grafana exports
SYSTEM SIGNAL
Creates alignment by producing a single, trusted narrative.
Mobile is simplified by design. Full architecture is available on larger screens.

EXECUTIVE PROOF

Case studies that show outcomes — not just features

Each case is structured as Before → Intervention → After, with governance and measurable impact.

CASE SELECTOR
Product & Ops Systems — Python + ServiceNow + Jira + Grafana/Centreon
Release Intelligence Pipeline
Operational reporting converted into executive-ready artifacts with traceability and archiving.
TraceabilityNormalizationExecutive narrativeRetention
IMPACT
Faster readiness decisions with a single trusted narrative — produced repeatably, with governance built in.
KEY METRICS
Cycle time
↓ 70–90% (typical)
Manual effort
Near-zero recurring
Governance
Audit-ready outputs
BEFORE
  • Updates assembled manually from multiple tools
  • Inconsistent format across teams
  • Hard to trace what changed and why
INTERVENTION
  • Built a deterministic pipeline: extract → normalize → synthesize
  • Automated chart exports and packaging into PPT-ready assets
  • Added naming conventions + retention for compliance
AFTER
  • One trusted narrative for leaders (stable every run)
  • Faster readiness decisions; fewer late surprises
  • Evidence and artifacts reusable for audits
LEADER OUTCOME
Leadership gained a predictable release narrative — enabling faster go/no-go decisions with confidence.
ENGINEERING OUTCOME
Automation removed manual assembly and stabilized outputs across systems with deterministic structure.
Principles

Operational Philosophy

  1. 01RESILIENCE
    ACTIVE
    Design for bounded failure: detect early, contain fast, recover predictably.
  2. 02SIGNAL
    ACTIVE
    Make decisions from signals, not stories: observability with accountable ownership.
  3. 03EVIDENCE
    ACTIVE
    Turn operations into evidence: traceable changes, repeatable outcomes, audit-ready by default.

CONTACT / CHANNEL

Ready when you are.

If you’re building mission-critical operations — I can help design a calmer system: governance, automation, and reliable delivery.

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